Términos del servicio

📄 Terms of Service – LumiLink Lighting

(Wholesale / OEM / Project Supply Version)

Overview

Welcome to LumiLink Lighting.

Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to LumiLink Lighting.
We operate this online store and service portal to provide LED lighting products, accessories, OEM/ODM support, and wholesale solutions for residential, commercial, and architectural projects (collectively, the “Service”).

This website is hosted on Shopify, enabling us to sell products and services, receive inquiries, and manage customer accounts.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please discontinue using our website.

GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK

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1. Access and Accounts

By using our Service, you confirm that you are:

         Of legal age in your country/region

         Authorized to represent your company or organization (if applicable)

You agree to provide accurate, complete, and updated business information when placing orders or submitting inquiries.
We reserve the right to refuse service, terminate accounts, or cancel orders where misuse or fraud is suspected.

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2. Our Products and Services

LumiLink Lighting provides:

         LED strips, drivers, controllers, connectors & accessories

         OEM/ODM customization based on technical feasibility

         Engineering support through partnered manufacturing facilities in Guangdong,           China

⚠️ We do not claim to own a factory.
Products are produced through our audited supply chain & manufacturing partners.

Product images, descriptions, and specifications are for reference and may vary due to:

         Project configuration

         Voltage requirements

         Local installation conditions

         Supplier updates

We reserve the right to adjust pricing, specifications, and availability at any time.

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3. Orders

Your purchase or inquiry is considered an offer.
We reserve the right to accept or decline any order, especially involving:

        Export restrictions

        Unverified business identities

        Bulk/contract orders without a confirmed PI (Proforma Invoice)

Order Confirmation Process

     1)  Inquiry submission

     2) Technical confirmation (if applicable)

     3)  Quotation or PI issued

     4）Payment received

     5)  Production or dispatch

⚠️ Orders are not confirmed until payment is received and verified.

All orders are subject to our Refund/Return Policy.

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4. Pricing, Billing & Payment

Prices may vary due to:

        Material cost fluctuations

        Exchange rates

        Shipping volume / CBM / destination

Prices generally exclude:

        Import duties

        VAT or GST

        Customs/brokerage fees

        On-site installation costs

Accepted payment methods:

        Bank transfer (T/T)

        PayPal (fees may apply)

        Other methods by agreement

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5. Shipping & Delivery

We arrange logistics according to order size:

Once goods are handed to the carrier, responsibility transfers to the customer unless otherwise agreed in writing.

We are not liable for:

        Delays caused by customs, carrier errors, or force majeure

        Local compliance, installation issues, or incorrect voltage selection

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6. Intellectual Property

All branding, content, product data, and technical drawings provided by LumiLink Lighting remain our intellectual property or that of our licensors.

You may not resell under our brand without authorization.
OEM rebranding requires written approval.

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7. Commercial Use & Resale

Purchasing from us grants you the right to use or resell the products, except where legally restricted.

However, you agree not to:

        Claim to be LumiLink Lighting

        Present yourself as our factory or legal subsidiary

        Misrepresent manufacturing origin

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8. Warranty & Liability

Warranty terms vary based on product type and PO agreement.

Unless otherwise specified:

        Standard products: 6–12 month warranty

        OEM/custom products: project-based agreement

We are not responsible for:

         Damage from incorrect installation

         Use with non-compatible accessories

         Local electrical standards non-compliance

         Third-party installation or contractor errors

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9. Termination

We may refuse service or cancel orders if:

         Fraud or misuse is suspected

         Payment is not completed

         Business identity cannot be verified

         Technical compliance cannot be achieved

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10. Governing Law

These Terms follow the laws of UK unless otherwise contractually agreed.

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11. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Your continued use of the website signifies acceptance.

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12. Contact Information

📩 Email: lumilinklighting@gmail.com
📞 WhatsApp: +86 131 4340 2250
🌍 Website: https://lumilink-lighting.com (占位，可换为你的域名)

For order or project inquiries:
👉 Contact us before confirming specifications.